Android Data Extraction is a Do-It-Yourself program which can help you recover files from all kinds of damaged Samsung devices including broken/dead/locked Samsung phone or Samsung with broken screen, etc. All existing and lost files on your device will be found by the program and you are able to access and retrieve them with ease. It supports multiple media files including images, songs, movies, text messages and more.
Note: If you accidentally delete files on your Samsung device, try not to use device until the lost data are recovered. Otherwise you’re not able to get back the lost photos, videos, messages or whatever your lost once the new files overwrites them.
Can't wait to recover files from broken Samsung? Please download the free trial version of this program below and have a try:
- Part 1. How to Recover Lost Files from Samsung with Broken Screen
- Part 2. DIY Fix Scratched Phone Screen
Before you get started, download and install the program on your computer. After that, launch it on PC and connect your device to computer. In the main interface, you will see seven options to choose. Just click on the "Data Extraction (Damaged Devices)".
Note: Broken phone options is for those who Samsung device including Galaxy Note 8/4/3, Galaxy S3/S4/S5and more is stuck in black screen, or the screen is broken, or cannot enter the device system, etc.
Step 2 Select the File Type from the Broken Phone
You can select more than one type of files to recover from the damaged phone. You can select all of the categories provided or you can choose any kinds of file you like selectively.
Step 3 Choose A Phone Fault Type
From the interface below, you can see two different types of broken phone. On the left is for "Touch cannot be used or cannot enter the system" while the right is for "Black/broken screen". You should choose the second mode if your Samsung screen is broken. After that, you will be asked to select the device model. Only some specific Samsung models are supported.
Note: You can click on "How to confirm the device model" to check if your device is supported.
Step 4 Get Samsung Phone into Download Mode
Once you’ve confirmed your device model, you need to put it into Download mode for further steps. You can easily get into Download mode by following the steps display on the interface below. After you’ve done all three steps, hit the “Start” button. Then the program will start to perform the action within minutes.
Note: What if you fail to enter the Download mode? If that’s the case, you can choose "Exit Download mode" option and the program will help you exit and back to the main interface. From there, you can choose "Fixed my bricked phone" option to solve this problem.
Step 5 Analyze, Scan and Preview Files Stored in Samsung Device
It will take a few seconds for the program to analyze your device. Once done, it will take a deep scan of all files stored in the device including contacts, messages, call history, WhatsApp history, and videos and so on. You are able to preview them on the left panel by clicking on the categories one by one.
Step 6 Restore Deleted Files from Samsung with Broken Screen
After previewing the files you’d like to recover, make them down and then go to "Recover" to save them on your computer.
Regardless of how advanced the Samsung device is, once it is broken or locked it becomes nothing. So to prevent the data loss, you would be better to make backup of the Samsung device regularly in case of any unexpected incidence.
1. Rub toothpaste, turtle wax, oils or lotions into the scratched area using a soft cloth.
2. Use a screen protector, which can make the existing scratches less visible.
3. Just replace the entire screen.
4. Call the manufacturer of your smartphone for a solution.
If you any questions, please feel free to drop us a comment below!