Android Data Recovery
Get Expert Support on Galaxy via Samsung+
- Part 1. What is Samsung+?
- Part 2. How to Get Assistance via Samsung+
- Part 3. Something that Samsung+ Cannot Help you
Samsung+ is now available in the US only and exclusive to Samsung Galaxy owners on the following phones and tablets, please check it out whether you're allowed to use it.
Samsung Galaxy S7, Samsung Galaxy S7 edge, Samsung Galaxy S6 (incl. Active), Samsung Galaxy S6 edge, Samsung Galaxy S6 edge+, Samsung Galaxy S5 (incl. Active & Sport), Samsung Galaxy S4 (incl. Active & Mini), Samsung Galaxy S III, Samsung Galaxy S II, Samsung Galaxy Note 5, Samsung Galaxy Note 4, Samsung Galaxy Note Edge, Samsung Galaxy Note 3, Samsung Galaxy Note II, Samsung Galaxy J7, Samsung Galaxy J3
Samsung Galaxy Tab A, Samsung Galaxy Tab S2, Samsung Galaxy Tab S, Samsung Galaxy Tab Pro, Samsung Galaxy Tab 4, Samsung Galaxy Tab 3, Samsung Galaxy Tab 2, Samsung Galaxy Note
Above all, you certainly need to have Samsung+ on your Samsung device. You are allowed to directly download the app from Google Play. After the installation, run the app.
You will now notice a blue "+" icon at the right button of the screen, which is the Active Help button. Please tap on it. Then, there will be four icons listed above the Active Help button, of which there are "Scan", "Search", "Call" and "Video Chat" buttons.
According to the tech problems you're confronting, choose one out of four buttons and get assistance. Now, check out how exactly each function works.
Scan: if the problem doesn't cause you much trouble, you may try this. You are able to monitor your Samsung device with Scan button, which can optimize your battery life, device memory, data usage and more. With the tap of the Scan button, you can run the device diagnostics, making your device running just as fast as the day you got it.
Search: If you've got some questions, you can search through FAQ's or scroll through categories of your device's features to find a feasible solution.
Call: If you're in a hurry to solve the problem you're facing with, just tap the Call button. There will be tech experts ready to help you, who are on your demand 7 days a week.
Video Chat: What if you still fail to address the problems though you follow the exact guide, try making a video chat to Samsung tech experts as to have a live support anytime, anywhere.
Phone Transfer is on your demand.
It cannot be more easily to do a backup for Samsung data with the help Phone Transfer, even if you know nothing about technology. Check out how to do so below.
1.Download, install and perform the program.
2.Connect your Samsung handset to the PC/Mac.
3.Tap "Back Up Your Phone".
4.Select types of data and tap "Start Copy".
Job done! If you want to restore data from your backups, you can choose "Restore From Backups". Choose the previous backups and the data will be retrieved with ease.