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Ways to Fix USB Drive Not Recognized on Microsoft Windows

--Thursday, October 12, 2017
When you plug your USB drive into computer via the USB port, you may get a "USB device not recognized" error on the interface and cannot access the important data from it. In this article, I will show you some tricks to troubleshoot and fix USB drive not recognized on Windows problem. Please continue to read.

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  • Part 1: Guide to Fix USB Drive Not Recognized on Microsoft Windows

    There are various causes that may lead to USB device not recognized error or USB not working problem. Now, just follow the tips to troubleshoot the issue.

    Solution 1 The first thing you should do is to try another USB port and make sure the USB port works normally(maybe you can try to plug the other device into your computer and check if it can be recognized).

    Solution 2 Enter "devmgmt.msc" on the search bar to open Device Manager. Under the "Portable Devices", check if you can see an item displayed as "Unknown Device". If you can see the item, please right-click on it and choose "Properties > Driver > Update Driver" to update Driver.

    Solution 3 Try to open Device Manager again and go to "Universal Serial Bus Controllers > USB Root Hub" and right-click on it to choose "Properties". Click on the "Power Management" menu and uncheck "Allow the computer to turn off this device to save power" item.

    Universal Serial Bus Controllers

    Solution 4 On the Device Manager windows, go to "Universal Serial Bus Controllers" and uninstall the items with exclamation points(!) or the ones which are listed as Unknown Device. Then restart it. But please note that it may sometimes doesn't work or turns out to the fact that no USB port is working. You must be cautious about this solution.

    Part 2: Recover Data from USB Drive Which Is Not Recognized on Windows

    After you fix the "USB device not recognized" error in part 1, some of the users may find out that the data on it are missing or lost. Please refer to the following guide and you can easily access files from USB drive.

    Step 1 Install Data Recovery Tool
    Data Recovery is an effective program that can be used to recover lost files from USB drive. To begin with, please download and install it on your computer.

    Download Win Download Win Download Mac Download Mac

    Step 2 Launch Data Recovery Program
    Please launch the program and then connect your USB drive to computer. Then choose the data types you want to recover and click on the "Next" button.

    Choose File Type

    Step 3 Choose USB Drive
    You should choose your USB drive as a location that you want to recover data from. And then click on the "Start" button to continue.

    Choose USB Drive

    The program would automatically scan your USB drive and look for the data on it. Please wait patiently for the process.

    Step 4 Recover Lost Files from USB Drive
    After the scanning, you are able to preview the data from USB drive. Click on the "Recover" button to get the lost files back on your Windows.

    Recover Deleted Data

    The job is done! If you have any question about this article, please leave a message on the comment box below.